Organizing Mail: How to Organize Papers in the Home Office

Hi guys, it’s Alejandra. And I am in front
of my desk and if you look behind me, you can tell that my desk is looking a little
bit bare like I took everything off my peg board and I took those colored whiteboards
down. They were in that gray space right there. Well, we’re starting – I announced last week
that we’re starting to move or we’re moving very soon. So as we get closer to the move
date, I’ve started taking things down and started packing. And I’m going to do some
packing videos coming up very soon. And a lot of you guys have been asking why
we’re moving. We’re moving because well, Ed and I are getting married soon and we’re expanding
our family. We got Mojo recently. And so, living in a condo is kind of tight having
a dog and all the up and down, going outside and stuff. So the new house has a backyard
and a fence so she can run around and play more. So I’m looking down at here because
she’s down here in her crib. But yeah, so we’re moving very soon and so
the house is starting to look a little bit more bare. But before we move, there are some
videos that I wanted to do that have just been on my video list and I’m trying to get
them done before the move happens. So in this video, I’m going to show you guys
my process for dealing with mail. And a lot of people hate paper. They hate organizing
paper. They hate dealing with paper. They hate stacks of paper. And I don’t blame you.
Paper is one of the hardest things to organize in my opinion. So I’m going to show you my system for mail.
I’ve been using the same system for a while not just living here but I was using the same
system in prior homes also. OK. So the first thing I want to say is that you have to check
your mail every single day. I know there are – let me back up a few steps. Before I got
into the organizing industry, I thought it was common sense to check your mail every
single day like I usually get excited to check the mail. And when I started organizing professionally
and helping people and going to their homes and stuff, I learned that not everybody likes
to check their mail. In fact, a lot of people dread checking the mail because of bills,
more paper, more clutter, stuff they don’t know how to deal with like another pile to
add to another stack of mail from yesterday, and all that stuff. So, the first tip is that you have to check
your mail every single day even if it’s full of bills, it’s full of junk mail, it’s full
of stuff that you don’t want to see. You have to check it. Get into the routine of checking
your mail every single day. When you get the mail, come inside and immediately sort it.
So I usually sort my mail over a paper recycling bin and a shredder. Sometimes the trash also
but most of it is paper and it can be recycled if it’s not something that you need to keep
or not something that has sensitive information that needs to be shredded. So bring in your mail, immediately go through
it, and sort it. Anything that’s sensitive stuff, sensitive information that you don’t
need, drop it in the shredder. If you need to have a shredder downstairs in your kitchen,
if you’re doing your sorting in the kitchen then put your shredder in the kitchen. I suggest
having your shredder in the office because I think that paper belongs in the office. But of course, everybody has different needs
so if you’re doing your mail in the kitchen then have your shredder in the kitchen. And
then you need to have your paper recycling near your shredder so you can easily put paper
documents that you don’t need, that don’t necessarily need to be shredded in the paper
recycling. OK. So once you’ve shredded anything with
a sensitive information that you don’t need and you’ve recycled al the paper that you
don’t need from the mail, then you’re going to be left with stuff that you do need whether
it’s a bill, a magazine, a letter from somebody, a card, or whatever kind of mail you’re receiving.
You’re left with a stack of stuff that you need to keep. And the question is, well what
do you do with those things? Well, some people just – will drop the mail
somewhere and say, “OK. I’ll get to this stuff later.” And know that it requires some kind
of action. That is not good enough. You can’t just drop the mail somewhere. Everything has
to be sorted. Take all the items that you’ve saved that
you decided you need and you want to sort them now into very specific categories. So
let me show you exactly what I have. Let me kind of go through the categories here. The
bottom two sections here and this is part of an elfa system. You don’t have to have
elfa to have a mail center. This is my mail center. You can do the same thing with baskets,
bins, any kind of organizing product that has sections. The categories I have are incoming,
outgoing, processing, file, coupons, and then work stuff. And I’m going to explain everything
in just a minute. OK. Incoming, my incoming basket means anything
that has a deadline attached to it. So for example, a bill in the mail. Whenever I get
a bill in the mail which I try to do them all online to save on postage and to make
it easier and to get things automated. But if I can’t do it online then once I get a
bill in the mail, what I’ll do is I’ll open the envelope, I will look at the bill, and
I don’t pay things immediately because if you pay things as they come in, it just wastes
more time as opposed to paying all your bills at the end of the week or the middle of the
month or whenever your due dates are. So what I’ll do is if I get a bill, I’ll open
it, I look for the due date, and then I’ll write it on the outside of the envelope just
like this. So this says, “Due June 13th.” So I know that if this is in my incoming box
that it’s going to have a date attached to it. Does that make sense? So anything that’s
inside this box has dates on it. And then at the end of the week, usually on
a Sunday night, I will go through my incoming section and look for the dates and see what’s
coming up and see what needs to be paid. Maybe I’m not going to pay everything that week
if I have like ten bills that are due sometime that month, maybe I’ll wait and pay the later
ones next week or I can just get it all done at the same time. It just depends on how much
time I have and stuff. So incoming is stuff that has very specific
deadlines, something that you need to take action on by certain date to prevent any penalties,
late fees, and so forth. We all know what happens when you don’t pay your bills on time
or you don’t get back to something when there is a deadline. You have to suffer the consequences
and that’s late fees, that’s – what else? There’s tons of stuff that happens when you
don’t do things that have a deadline. Late fee is just one of them. OK. So that’s incoming. Outgoing, my outgoing
box is where I keep all of my address labels and my stamps. So if I write a card to somebody
or I pay a bill then I will go to the outgoing section, I’ll grab a stamp, grab an address
label, put it on and then I will drop that piece of mail that’s ready to go out to the
mail box in the outgoing section. And then usually before I leave the house, I check
my outgoing section to see if there is anything in there that I can bring down to the mail
box. Obviously, I’m not going to put like returns
in there because this is just for paper. This is not for like big physical items that are
being returned to the store. Yes, that stuff is outgoing but it’s not paper outgoing. And
that’s just for paper outgoing with the exception of ink cartridges. So like ink cartridges
because this is in my home office, I take them back to the stores so I just put them
in my outgoing section so the next time I go to Staples or Office Depot, I know to bring
them to recycle them. OK. So that is my outgoing bin. And I feel
like I’m talking like a mile a minute here. OK. So the next basket right here, this is
processing. Can you guys see this OK? I think you guys can. This is processing. So processing
is where I keep all of my papers, it’s like papers and folders of projects that I’m working
on like notes from projects or printouts of like ideas or it’s basically just like my
– I was going to say it’s my processing bin. Yes, it’s my processing bin but it’s projects
that I’m processing or work in progress. Does that make sense? I plan to do another video
on just the processing bin at a later time because that kind of goes into more detail.
So I will do another video on that one shortly. OK. So the next bin over here is the filing
bin. And we all get mail that doesn’t necessarily have a deadline attached to it. It’s more
like a letter of confirmation or proof or some kind of record that you know you need
to keep for down the road and you know it needs to go in your filing cabinet. Well,
a lot of us don’t like to file, right? And a lot of us don’t want to waste our time filing
one sheet of paper if we already don’t like to file. So what I do is I have a filing bin that I
take the contents of the bin at the end of the week and I file everything. So for the
whole week and maybe sometimes two weeks if there is not that much stuff to file, I’ll
just collect the stuff I need to file and then Sunday night, I will take that stack
and I’ll just head over to the filing cabinet which is right underneath my mailing center
and file those papers. Does that make sense? OK. So that’s my filing bin. Let’s see. Up
here is coupons. So sometime you get coupons in the mail and I did a whole video on coupon
organizing and it was like one of my first videos I did. So I haven’t watched it in a
long time. It was probably awful because it was last year. It was like the second video
I did. I plan to do another coupon organizing video soon. I don’t know how soon I’ll get
to it. But I have a system up here. I have and I
kind of talked about this on Facebook recently, I keep all of my Bed Bath & Beyond coupons
in this poly envelope that’s from – I think it’s from Office Depot. I am like a Bed Bath
& Beyond coupon hoarder. I was going through my coupons recently and I counted, I have
27 Bed Bath & Beyond coupons. But the best thing about them is they don’t expire and
you can double them and you can use like ten coupons in one transaction. I think it depends
on who your cashier is because sometimes they don’t allow you to double them but some cashiers
do. So anyways, so I collect them and since we’re
moving soon, I’m going to have a great time at Bed Bath & Beyond saving money. Anyways,
I keep my Bed Bath & Beyond coupons separated from my main coupons in here because there
are so many in here. And now that I think about it, I think there
are some Bed Bath & Beyond coupons in the very front of this that didn’t fit. Yeah,
there are. Can you see all those coupons down there? I am telling you, I have a lot of them. OK. So I’m going to show you guys here how
I organized my coupons and this is – I think this is in the video I did last year. I have
to go back and watch it. But basically, I organized all my coupons by expiration date
and I was planning to put them in a binder. That’s one of my projects to do. I organized
them by expiration date. And this month is May so I will look in here, look for my May
coupons and I usually pull them out and put them on my desk or put them on a bulletin
board so I know that they’re coming up and they’re about to expire and I make sure to
actually use them. If I don’t use them then I will just recycle them at the end of the
month. So anyways, I find that organizing your coupons
by expiration date is most helpful instead of organizing them by category like grocery
store coupons or what are some other ones? I don’t know. I think it’s just more helpful
to organize them by expiration. It’s easier for me. Of course, you have to do what works
for you. I just find that this works better for me. OK. And then the last bin in my mail center
is my work bin. And that’s more like work receipts that need to be filed away. It’s
not work projects. Work projects go in the processing bin which I told you, I’m going
to do another video on it. That’s more just like work receipts that get filed away into
the specific categories. OK. So here are the things we talked about
in the video just to recap everything because I know I said a lot of stuff in here. The
first thing is to check your mail every single day even if you don’t like checking your mail
because you’re expecting to see bills or stuff that you just don’t want to read or stuff
you don’t want to add to another stack of paper. You have to check your mail. It takes
two minutes. Check your mail. Bring it back in. Immediately
recycle paper that you don’t need but not sensitive information, immediately shred stuff
that you don’t need that has sensitive information like account information or personal information,
and then you’re going to be left with stuff that you actually need to keep and deal with. If it has a due date, I suggest writing the
due date on the outside of the envelope and sticking it in the incoming section in your
mail center. If you don’t want to write incoming on your label, if you want to write bills
to pay then that’s fine too, whatever works for you. OK. So if it has a due date, put
it in there. If it doesn’t have a due date but it’s something
that you need to keep and file away like a record or some kind of proof or something,
put it in your filing bin and then at the end of the week, take the contents of your
filing bin and file them away in your filing cabinet. If you want, you can file immediately.
I don’t do that. But if that works for you and that’s easier then by all means, go do
that. The same thing with your bills, if you don’t want to wait until the end of the week
to pay your bills and you rather pay them as they come in then by all means do that.
You got to do whatever works for you. I’m just telling you what works for me. I suggest paying bills online. I think paying
bills online is a lot easier. And with a lot of companies, you can automate your payments
so there’s really not much to do besides record the transaction in your checking account. So OK, we talked about shredding things, recycling
things, things with due dates. We talked about filing things. What other kind of mail do
you get? You might get a package from somebody like a card or a letter. Decide what you’re
going to do with it. Maybe you want to hang it on your fridge or hang it on your bulletin
board for a week or two to admire the card or admire that somebody thought of you. But then at the end of these two weeks or
week or however long you displayed it, decide what you need to do with it. If it’s really
pretty card and it had a really nice message and you want to save it for s scrapbook or
whatever then do that. But know that you can’t save everything. It doesn’t mean that every
card that comes inside your house you can save. Don’t do that because then you’re going
to end up with like shoe boxes and shoe boxes and shoe boxes of greeting cards that you
just feel bad throwing away. OK. What other stuff do you get in the mail?
You get magazines and catalogs. I did a video on magazine organizing a while ago. I only
keep about 12 magazines in my magazine rack. Everything else, once I read it, I recycle
it. If it has good information then I save it. If I’m not going to read it, then I will
donate it to a doctor’s office or give it to somebody who will read it. But I don’t
keep magazines if I know I’m not going to read it. Catalogs, I am not a fan of catalogs at all.
If I’m going to do shopping, I’m going to do shopping online. I’m not going to sit there
and go through a catalog. That is just me. That’s my preference. I immediately recycle
those catalogs like the Crate & Barrel ones and Pier 1 sends them. Who else sends them?
Pretty much stopped on all my catalogs. There is a statistic that says that the average
American receives 41 pounds of junk mail every single year. That is a lot of junk mail. Imagine
41 pounds of paper coming into your house every single year? It’s a lot. So what you have to do is you have to check
your mail daily and you have to immediately sort it so it doesn’t pile up because when
it piles up in the outside, it piles up on the inside. So do yourself a favor and immediately
sort your mail. Get into the habit of doing it every single day. If you’re struggling with getting a handle
on your mail, you are not alone. In my experiences, the home office is the number one spot in
the house that has the most amount of clutter. And why? Because think about all the mail
that comes in every single day. What else inside of your house has stuff coming in every
single day? Like think about your books. Do you have like a pile of books coming in every
single day? No, absolutely not. Do you have – like think about your closet. Do you have
a stack of t-shirts like ten t-shirts coming in every single day? I hope not. But think about mail. Every single day, you
get a stack of mail like this much, right? Maybe like ten envelopes, a magazine, a catalog.
It comes in every single day, just pouring in whether you want it or you don’t want it,
it just keeps coming in. And because it keeps coming in, it keeps piling up and if we don’t
deal with it on a daily basis then the problem is just going to get out of hand. So anyways, that’s my lesson for organizing
your mail. You got to check it every single day. Do you check your email every day? You
probably do. So you got to check your mail too. So that’s all I have for you guys. If
you have a question or a comment, leave it below or if you have a video on how you organize
your mail, I would love to see it and you can create a video response and show me and
show everybody else watching. I will see you guys soon. Bye!

100 thoughts on “Organizing Mail: How to Organize Papers in the Home Office

  1. i love your vids! but I think im the only one who likes paper… 🙂

  2. I happen to have stumbled upon you by accident and it has changed my life I spent the weekend organizing my garage and seriously it has made me want to do everything so slowly but surely I am working on it all but I don't have a home office I do everything off the kitchen table which makes my table a mess it always has papers on it can you do a video on how to have a small space in kitchen for paperwork pls!

  3. You are so right about the greeting cards. In going through some stuff last year, I ran across a ton of cards that I had gotten over the years. At first I felt bad about throwing most of them out, but after the first few times, it really felt freeing.

  4. wow! You & I are a lot alike! I too have a separate file for my BBB coupons. I laughed aloud when I saw yours. Love your idea of sorting my exp date vs. category. This is why my current system isn't working! Now I get it…so simple, but didn't think of it and didn't want the coupons out all the time. 🙂 Love your videos! Much Gratitude! <3

  5. I live in Norway, here we can Get a sticker from the post-Office to fasten on our Mail box- it says: Commercial? No, thanks! That way we don't receive any junk, and I'm sure we reduce our paper trash with more than half.. Don't you have that option? If not, go for it! (;

  6. Do you have synopsis sheets/reviews of your videos???? Just wondering.

  7. why do i need to check mail every day? is that a matter of opinion or preference or is there a real reason? Im the type who hates checking mail and often use online billing. I check mail about 2-3 times a week…is there a problem with that?

  8. Canash100, I believe that subject is covered in her "How to Organize Papers on Your Desk" Video that is about 4 videos after this one.

  9. Satan is the author of confusion and he knows his time is running short and so many new heretical doctrines are beginning to surface in all areas in which our adversary needs to keep us deceived and the SABBATH DAY is just one such end times deception TO KEEP YOU FROM GETTING RAPTURED!! We need to take back the real SABBATH DAY 7th day of the week ((SATURDAY!!)) Don't take my word for it! Study ONLY The HOLLY BIBLE! I WANT TO BE RAPTURED!! DON"T YOU?? THANK YOU MY LORD, JESUS CHRIST!!

  10. Thank you for amazing ideas, I do not have separate office but I do have space on table right when I walk in my door your system will work great there

  11. Alejandra or any other reader who sees this: What do you recommend me to do with my bills if I already pay everything online? Just shred them?? I need advice please…

  12. amen… been doing this for years. I never get mail anymore and never miss a bill. oh and I save a few trees in the process.

  13. Paper/mail is my worst thing to organize. It just stacks up, I hate it!! I'm really going to try this, I need to do something!!

  14. FREAKY… lol I'm watching right now June 13th 2013. lol.. and your bill was due on June 13th… of last year… 0.o

  15. hmm I have two stacks of paper to file. both are about one and half feet high. -.- I've been waiting til the summer to file them. and now that summer is here, i'm going to file them. I would never have the time to file once a week.

  16. my dad hoards everything.. he has 30 year old mail and paperwork all in the house.

  17. What about childrens school art work, letters, school work ect. I'm a mother of 3 and I hate to throw out their hard work. Any tips on how to store them all??? It be a life saver 🙂 I'm terrible at organizing so your videos help me a lot Thanks jess. Please send me a msg if you post on childrens school papers art work … JessieAnne Blackhawk Canada thank you

  18. Great ideas. But honestly the best idea is to immediately open mail, sort recycle and be done. Oddly, your advice is probably more suited to older people since younger people tend to pay online or autopay. Also, opt out of junk mail and never get magazines. Less mail is easiest to organize.

  19. Can you talk about the different types of shelving that's out there?

  20. Please… videos about moving out; to a new house, condo….. it's crazy and so messy and I'm really going insane. Thanks! I love your videos.

  21. The best free website to remove yourself from catalogue is cataloguechoice. I tried to remove myself from each catalogue that came in the mail and it became so annoying and time consuming. I signed up with catalogue choice about 4 years ago and to this day I do not get any catalogues.

  22. I work at Bed, Bath and Beyond in the Beauty and Wellness Department. Just letting you know you can use the 20% off coupons per item you have. For example: if you had 20 items, you would be able to use twenty 20% off coupons. The 20% off coupons automatically go to the most expensive items you have. For the $5 off every 15.00 you spend, you are only allowed to use a certain amount.

  23. So if your total was $60.00, you would be able to use four $5.00 off coupons. The mailers never expire; however, the email in-savings coupons you must print out from your printer DO EXPIRE as well as the MOBILE coupons. I hope this helps!!!!

  24. super tip on writing the due date for bills on the envelope.  Really like your systems for organizing  Thank you

  25. You took so long to get to the purpose of the video. Had to turn off after 6 minutes of babble.

  26. Wait a minute, you can just put mail you want to send in your OWN mailbox and they get sent for you?! THAT'S SO HANDY!! omg why doesn't my country have that! :O haha

  27. Love you but you take way to long to get to the point. Makes it way more confusing.

  28. Min 1:22 "people hate organizing paper…"  haha!  how ironic is this?…watching the video as I organize my store receipts sighs & rolls eyes but somebody's gotta do it!

  29. When I went to Office Depot to find Poly envelopes, he looked at me like i didn't know what I was talking about.Then proceeded to tell me they were only sold online, lol…Wjhat!?

  30. Gosh I love it: "If it piles up on the outside, it piles up on the inside"… no wonder I'm almost crazy

  31. Why am I not getting that much mail? 🙁 I like getting mail. Some days I get nothing, some days only the morning paper, at most I can get like 3 bills, one magazine and one catalog… Don't need to answer, it's obvious why. Because I'm a student, so I only order like 3 magazines (2 of them free for members of something) and one (free) catalog, and I don't have lots of money so I don't spend much and don't get a lot of bills.

  32. Do you have any tips on how to start organizing?  I want to do this, but I have a zillion unsorted boxes and papers (mine, my husband's, and my two boys' school papers, etc.).  HELP!!!

  33. I noticed some say it was repetitive but THATS OK, some folks need to you to go over it a couple times. Thanks, it worked for me!

  34. Why don't you just organize your coupons by both the expiration month and product.  I have a monthly file and in each section I have files with product compartments in them.

  35. Wish your newer videos were a little more like this one.  While polished is good, you subtracted some of the genuineness, just a thought.  I like your sassy attitude in this one "Open your mail!" "You know what happens when you don't pay your bills online"! 

  36. great tips. building a work/office center so these are so helpful. i had a friend miss my baby shower because she didnt check her mail for two weeks. whoops!

  37. mail isnt the only source of clutter. having a child in school has cluttered up our house so bad!

  38. Hi Alejandra:
    I'm a student of English and I would like to tell you that I love your canal. I find your pronunciation is very easy to understand, and  the subtitles are very helpful
    I'm learning how to organize and at the same time I'm listening to English speakers. 

    Can I make you a question? where are your from? I love your accent!!!

    Thank you

  39. @Jamaicancutie -She is just very passionate about what she does to help people and I 'm sure you're just as passionate about the things you care about.

  40. How much do you charge. I need your services. You can text me or call 9015026592

  41. Great organizing tips, Alejandra! I need to buy an Elfa Shelf System because mail at our house is usually on the diningroom table, the kitchen counter, or the desk in the office. LOL Your ideas are great and thank you, for sharing them! 🙂

  42. I think as a nation we get way too much unwanted mail, most people aren't so organised so they just turn into accidental hoarders because of it, it can also lead to anxiety then depression.

  43. Hi Amy, I notice she doesn't favor one place but she likes The Container Store, Staples and also, on occasion the Dollar Tree.  Hope this helps!

  44. Email!!!!! Pours in every single day. I cannot keep up. I try to unsubscribe and they just keep coming! Most if not all of it is crap!

  45. when i m not in the mood to tidy the house, which is very often, i listen to your videos to get in the mood

  46. I have saved my cards for 18 years and they are definitely in a couple different boxes. Maybe I'll go through them and try to throw away the ones that are nice but don't have a particular message or anything in them.

  47. Talking about dogs, can you give some ideas how to keep the house free of dog hair and mess?! Thank you!

  48. Great organizing video! What do you do with charitable organizations that keep sending you mail solicitations contributions to help them out?

  49. Great video, but please stop calling everyone "guys." I am not a guy, and it is NOT a gender neutral term. Thank you.

  50. hi alejandra
    i am about to move our home office from one room to another ( basement to first floor) and would ike to know if you have some good advice for me, thanks a lot , big hugs

  51. I actually find it humorous how you didn't understand that people don't enjoy the process of checking their mail. I'm one of them, and have developed almost an "aversion" to it in recent years. However, I realize I need to change, as I've personally experienced the "consequences" you discuss. From this point forward, I'm going to pretend to be excited about checking it, like you are naturally. With time, I believe it will transform from pretend to reality. Thank you for once again inspiring me to develop healthier habits!

  52. I can't wait until you have children. Imagine the organization in the nursery 😍!

  53. If you took my mail and line them up they would make it from the East to the West. I am not kidding. I hate hate paper trail. I am going to try this. Thank you. HUGGS Terrie

  54. I watch a lot of your videos you seems like a nice person with a good will but your videos don't helping people that don't know how to be orginized because they are just can't. that's why they with this problem. they know all the method out there but it's not helping them. your method is not somthing they donsen't know already. the issue here is bigger it's a state of mind like Konmari say it's more then just place it here or there…

  55. I think you are an extremist but I can not stop watching your videos….maybe I do have OCD

  56. Hey just wanted to know if you help people organize their house? i would love if you could help me.

  57. Organizing the organizing video:

    1:38 Check it every day!
    2:32 Immediately sort it over a recycling bin and a shredder!
    4:15 What to do with the stuff you keep.
    _4:45 Section quick list.
    __4:56 Incoming.
    __6:54 Outgoing.
    __8:10 Processing. [video mentioned is not clearly marked, so I'm guessing here...]
    ___(See videos in "Home Office Organizing Tips" playlist and on her website:
    ___"How to Sort Papers (Paper Organizing Tips Part 1 of 2))"
    ___"How to Organize Actionable Papers (Paper Organizing Tips Part 2 of 2)"
    __8:57 Filing.
    ___(See videos in "Home Office Organizing Tips" playlist:
    ___"How to Organize Office Files (Part 1 of 9 Home Office Organization Series"
    ___"How to Organize Your Files with Freedom Filer Filing System"
    ___"How to Organize Warranties, Manuals & Receipts"
    ___"How to Organize Papers on Your Desk"
    ___"Receipt Organizer for Home Office Organization")
    __9:56 Coupons.
    __12:28 Work Papers.
    __12:49 Recap.
    14:47 Other Things. (package, card, magazines, catalogs, etc.)
    16:20 Outro

  58. That's a neat way to organize mail. I don't have much of a system for mail. (and I do need something, to make it more manageable) I just thought of a cabinet that has 6 open shelves labled and the other is a system that can set on a countertop or desk that is stackable. I want to checkout some places that are reasonable (like a dollar store to see what I can find)

  59. Is it bad/sad I grumble when I do get lots of mail because in my mind lots of that information could have easily been emailed and was a waste of paper but also do the same when I don’t get any mail/post? 😂

  60. I sometimes put in picture frame a pretty card or pictures etc. But I file or shred alot of things. I so need this lady to come to my house and help me organize. Ha ha. Shes a genius. Oh my God my house would be a sanctuary if I had a organized house like her. Looks amazing!

  61. Don't you get your mail delivered thru the letterbox on the front door ? I just heard you say "when you come back inside". Do people in the US have their mail delivered to an outdoor location ?

  62. she might have a very organized home, but she seems to have a very hard time organizing her thoughts. bloody friggin hell lady, get to the point already!!

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