Upgrade Skype for Business to Microsoft Teams – Admin Steps

– Hello and welcome to
Microsoft Mechanics. Coming up in the next few minutes, I’m gonna show you the
hands-on admin steps to upgrade from Skype for
Business to Microsoft Teams, whether you’re online or on-premises. So Skype for Business
Online will be retired on July 31st, 2021. So now is really the
time to start planning and taking next steps to
implement Microsoft Teams. I’m gonna start with a few basic concepts to consider during your migration. Presence displays user availability status in things like Teams, Skype, Outlook and even other Office apps. You need to make sure that’s working. Also, interop or
interoperability is the 1:1 communication layer
between Skype for Business and also a Teams user. Now we’ve designed the Presence
and interop capabilities in Skype for Business and Teams to work seamlessly during your migration. And there are also several different coexistence modes that enable interop and tailor the recipient’s
user experience to your needs, as we’ve covered in our
previous Essentials episode at aka.ms/MicrosoftTeamsforIT. Now, here there are two
different altitudes available for setting these coexistence modes. First, as you can see
here, org-wide policies. Now these make it the
default for all your users and your tenant and this a global switch. Now, the second way to do this, is actually using per user policies. This lets you actually
override that org-wide policy that we just saw, at the user level and basically, if this is set to a user, by changing your org-wide policy, it doesn’t actually change
the user’s settings. So you have to go ahead
and go back to the user and change those settings if
you’ve made any changes here. And here you can see all the same options that are available at a per user level. Now, another tool in your tool belt is the built-in Meeting Migration Service. Now, this service is
invoked behind the scenes as you modify per user coexistence modes or you can do that via PowerShell, and it is a point-and-time configuration. Now what it’s gonna do is actually migrate Skype for Business meetings
into Teams meetings by replacing what you
see at the bottom here, the meeting cards with Teams details. Now these are just a
few of the fundamentals, but for more technical reference, check out aka.ms/skypetoteams. So now with the fundamentals
and key concepts, and tools understood, let’s move on to the Teams
upgrade processes themselves, starting first with
Skype for Business Online moving to Microsoft Teams, whether you have a calling
plan or not for Microsoft. Now the good news here in this case, is that you only need to
perform two different steps. Now the first step here, as
you can see on the screen, like we saw before, is
enabling teams-only mode. You can do that an an org-wide setting. Once you click save you’ll check that you understand
the effect of the change and now you’ve set your org-wide setting, to be Teams only. Now the next thing we’re gonna have to do is actually run the Meeting
Migration Service in PowerShell. To do that, we’re gonna login
to Skype for Business Online, in that module and now, we have to go in,
we can either set per user, we can use these Start CsEx
Meeting Migration Service against our user principle
name for the identity parameter and then target meeting type is team. We’ll go ahead and click yes for that one. That’s gonna just migrate
Adele Vance in our case and that one email address. Or we can start identifying variables within PowerShell to do a bulk
operation against all users. One handy tip here
after I use my $TOUsers, is to use the Teams Upgrade
Effective Mode property, or where those objects are equal to that. That actually says if
they’re default on Teams only or if you’ve set them to that in the past. Now I’m gonna run it against all users. Here you can see we’ve got
29 Meeting Migrations pending and we’ve also got one that
succeeded our Adele operation that we just performed by the single user. So those were the only
two administrative steps that you have to perform. And that’s it, you’re done. Now the next implementation
type I’ll describe is Skype for Business Online
with Enterprise Voice, either using a Cloud Connector
Edition or Direct Routing. So the first thing you’ll wanna do, is determine whether you want
to be using Direct Routing or porting telephone numbers
to a Microsoft Calling Plan. First, if you’re using a
Microsoft Calling Plan, you’re gonna need to acquire
PSTN telephone numbers and assign them to users in your tenant. But if you’re using Direct Routing, what you’re gonna have to
do is actually establish a new trunk line from your
Session Border Controller and set it to communicate
with Microsoft 365. Now your SBC config’s gonna vary based on the type or vendor that you got and once you’ve set it up, it’s actually gonna appear
in your Teams Admin Center. At that point, you will
then route PSTN numbers to the newly established trunk to Teams as you move users to Teams Only mode. Now once you’ve moved
users to Teams Only mode, you’re still gonna have to run
the Meeting Migration Service that we saw earlier and you’ll probably
wanna to do that in bulk like you can see here on the screen. Now for all on-premises implementation of Skype for Business Server, you’re gonna need to first
establish a hybrid configuration with Skype for Business Online. Check out aka.ms/teamssfbhybrid
for more information. Each Skype for Business on-premises user will need to be moved to
Skype for Business Online before they can be assigned
a Teams Only policy. Now this move can actually be
done in PowerShell in one step if you’ve got Skype for
Business Server 2019 or 2015 with CU8 and newer, using the following single cmdlet: the Move-CsUser, identity
=user principle name. In our case we’ve got Adele here. Target, the sipfed.online.lync.com
will be for everyone and you can use the
optional switch in this case for the one step of MoveToTeams. Now if you’ve got an older
Skype for Business Server, or if you just wanna use
two lines of PowerShell, you can do that as well. And for that, you’re
gonna use the same cmdlet minus that MoveToTeams property. And then you also have to run
Grant-csTeamsUpgradePolicy with Policy Name of UpgradeToTeams. Your identity again of
the user principle name that you want to upgrade from Skype for Business Online to Teams only. Now once you’ve done that, you still have to run the
Meeting Migration Service as we saw in the last
two steps and scenarios, to get everyone’s meetings migrated from Skype for Business
Online into Microsoft Teams. So that was an overview
of the IT admin steps needed to upgrade from Skype for Business to Microsoft Teams, depending
on your current configuration. Additional considerations will include distributing the Microsoft
Teams apps for Windows, Mac, mobile and VDI environments, along with which meeting add-in you’re gonna want to display in Outlook, especially if your users
are primarily scheduling their meetings in Outlook. Now you can also learn more
at aka.ms/skypetoteams. And of course upgrading to Teams is more than just a technical upgrade. You’re going to want to consider
user adoption and training and we’ll be covering
that in our next episode at aka.ms/MicrosoftTeamsforIT. Thanks for watching! (upbeat music)

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